wo 31 oktober | 13:15 - 13:45
Theater 03 IT Service Management & Control

Top 10 Tips For Maximizing Remote Support

In a world full of choice but full of increasing needs on the support desk, you need to ensure your remote support tool delivers the full benefits available and should not come with any compromises. This session will outline ten top tips on how to maximize the value and power of your remote support tools to increase productivity and deliver a great customer service.
Cyber Security
ITSM & Control
Chris Clarkson
Jos van Zuidam
Business Development Manager EMEA, Bomgar
Jos van Zuidam is a Business Development Manager, EMEA with Bomgar, a leader in Remote Support and Privileged Access Management solutions. Jos has worked at Bomgar for 3 years and works with clients across all sectors to define their secure remote access requirements having previously worked client side at Coface and E.ON.